Practical articles on outsourcing, multilingual customer support and running a business across cultures.
120 articles · page 9 of 10
When it comes to business, creating customer value at every step of the buyer’s journey is absolutely necessary if you want to attract and retain satisfied customers. There are so many ways that a company or business can provide added experience. Our Day BPO post...
The right business location makes all the difference. When it comes to finding the right business location, putting time and effort into the process is worth it. That said, our Day BPO blog will take you through a few things you need to consider when...
Every business, whether service or product-based, needs leads. If there are no leads, sales will fall, and there’s no need to ask what comes after that. That’s why you and everyone within your company need to understand Lead Generation, how it works and how Day...
Do you know what it means to scale your business? There’s a very common belief out there that scaling your business and growing your business are one and the same. This, however, is not so. In fact, scaling and growing are two different concepts that...
There’s no doubt that since the onset of the Covid-19 pandemic, the way that we do business has changed significantly. But what are the changes you need to implement when a business goes global? We can safely say that we’re now in a new era...
Without customers, businesses wouldn’t exist. Every great and thriving business, no matter how large or small, has loyal customers who continue to spread the good news. With this in mind, a good question to get answers to is how they acquire their customers in the...
A major secret for keeping any company going is knowing that your business grows from your repeat customers. While it’s always great when you get new customers, what you do to keep them coming back time after time is what really matters. This is where Customer...
When it comes to the success of Business Process Outsourcing, the reality of having effective and impactful communication remains a key component when it comes to having great working relationships. For this reason and so many others, there are tremendous advantages to having excellent customer...
It’s been said that the hardest part is to start. So, now that hard part is out of the way and you’ve started your business, it’s now time to ‘get your hands dirty’. That said, our Day BPO is about to explore some of the...
Building a small business comes with many challenges, making it an overwhelming experience at times. And the challenge we’re addressing today is lowering customer churn and keeping them happy and loyal in the long run. Retaining existing customers is cheaper, and there is value in...
It’s normal for startups to want to do everything in-house. Working with a tight-knit team is an effective way of managing a small brand, and of course, there’s the fund allocation side of things to consider as well. But if you’re set on growing your...
The term Ultimate Customer Experience may not be one that you know or understand right off the bat. But, as more and more businesses decide to go the route of eCommerce and as the internet continues to evolve, the term gathers meaning and validity. That...
We’re always available to design an effective solution according to your goals and needs. Learn more about our BPO services and the languages we support by contacting us.
