Practical articles on outsourcing, multilingual customer support and running a business across cultures.
120 articles · page 6 of 10
By now, you might realize that with the emergence of the 21st century, the discipline of entrepreneurship also put in a re-emerging appearance. As a result of this re-emergence, entrepreneurship evolved into something that is rightfully fitting for the era we’re now a part of....
Did you know that almost a third of all small businesses outsource at least some of their non-core operations? But what are the best small business services you should consider outsourcing if you’re ready to start investing in BPO? Outsourcing is when one organization delegates...
Many financial service providers have turned to financial outsourcing partners to help them stay competitive and keep up company-wide growth. These financial outsourcing vendors, also known as BPOs, offer impeccable services through innovation, the latest technology, an abundance of professional expertise, and years of experience...
How can you become a more effective communicator in your personal and professional life? The DayBPO team brainstormed this topic and devised 7 effective yet easy ways to improve your communication skills! Keep reading to learn more. It is said that communication is the key...
There’s a lot of strategic planning that goes into corporate branding as it incorporates external and internal resources to gain the most profit for the organization. Incompetent branding and marketing often lie at the root cause of failure to launch high-quality products and services. However,...
As your business expands and you decide to move it offshore and into other territories, the need for additional help becomes clearer. At this point, scaling your business is the best option. It can no longer be left to you to take care of every...
It’s normal for startups to want to do everything in-house. Working with a tight-knit team is an effective way of managing a small brand, and of course, there’s the fund allocation side of things to consider as well. But if you’re set on growing your...
Customer Service makes the world go round. But what’s even more critical is how customer service works internally. Internal Customer Service isn’t something that we hear about a lot these days, but it’s crucial, especially for businesses, if they want to do well and connect...
It’s been just a little over 2 years since the devastating onset of the Covid-19 pandemic. Many companies, no matter their size, have had to reshape their management structures and working remotely has become the solution for many. We also saw an influx of valuable...
We’re sure that at some point within the last few years you’ve heard the term personal branding. Maybe you know exactly what it is, maybe you have an idea, and maybe you’re still trying to figure it out. Either way, you’re in for a treat. ...
Think about a company or brand that you believe is on your top 5 list of favorites. What makes you gravitate to them? Would you tell others about them and remain a loyal customer? Depending on your answers to these questions, your like or love...
Many companies worldwide rely on business process outsourcing or BPO companies to handle specific tasks or entire segments of operations. Outsourcing is generally a cost-effective solution for startups and even established businesses that are experiencing shortages in office personnel or those that seek to reduce...
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